Your Language, Our Business.
With over 25 years of experience delivering language services.

What makes us different

Our Approach


1



Discover

We know that you’re not like everyone else, so we take the time to get to know you, how you work and how we can work well together.

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2



Design

We create a service that is tailored to your needs and aspirations.


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3



Deliver

You are in safe hands: we keep you at the heart of what we do and deliver with excellence, efficiency and ethics.

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Translation for individuals, business and the public sector



Face to Face Interpreting

A conversation between two or more people who don’t speak the same language, with a professional interpreter present to provide immediate translation.

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British Sign Language Interpreting

A live conversation between one or more hearing people and one or more Deaf users of British Sign Language (BSL).

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Telephone Interpreting

A live telephone conversation between speakers of different languages via a telephone interpreter.

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Translation

For the written word only, the transfer of meaning from one language to another.

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Deaf Relay Interpreters

A live conversation between one or more hearing people and a deaf client with specific or extra language needs. This will involve a BSL interpreter as well as a deaf relay interpreter.

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Deaf-blind Communicators

These professionals provide communication support to people with acquired deaf-blindness (sometimes known as dual-sensory loss). They are often hired to help deafblind clients access vital services.

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Braille

A system of writing and printing for blind or visually impaired people, in which raised dots representing letters and numerals are identified by touch.

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Large Print

An exact written account of a spoken conversation, made from recordings.

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Transcription

For the written word only, the transfer of meaning from one language to another.

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"Redbridge Council has always been impressed by the high quality of work provided by The Language Shop. It was their great track record and strong work ethic that prompted us to join the East London Solutions partnership."

Anitha PillaiCustomer Service Manager , LB Redbridge

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